Have you sent your gown to us? Check the status of your gown: Please enter the serial number from your order form (example TL12345). Questions call 1-800-305-3108 or email info@gownpreservation.com.

Please know that we may have already unboxed your gown and it’s already going through the process of preserving your memory, but our paperwork hasn’t caught up with the process to get you this status update. In the meantime, your UPS tracking information can give you the information to show we have received your gown. Thank you for your patience as our hard-working data entry staff is diligently working to get the paperwork to match the process.